WARRANTY GUIDLINES

Grouser Products warrants to the original purchaser of each item that the product be free from defects in material and workmanship under normal use and service for a period of two (2) years for Agriculture Series Blades, Over the Tire Tracks, and 1300 Series Blades, and one (1) year for Heavy Duty Series from date of original retail delivery.

The obligation of the consumer under this warranty:

  1. To read the operator’s manual and to operate, lubricate, maintain, and store equipment in accordance with the instructions listed in the operator’s manual.
  2. To inspect equipment and if any part needs repair or replacement when continued use would cause damage or wear to other parts or safety.
  3. All equipment or parts claimed to be defective in material or workmanship must be made available for inspection at the place of business of a dealer authorized to handle the equipment covered by this warranty, or, upon request by Grouser Products, shipped to the Grouser Products factory in West Fargo, North Dakota.

The obligation of the dealer under this warranty:

  1. Complete warranty registration form and submit within 30 days of sale.
  2. Contact Grouser Products for authorization prior to performing any warranty repairs or part replacement.
  3. Complete warranty request form and submit with photos and supporting documentation.

The obligation of Grouser Products under this warranty:

  1. Repair or replace, any equipment or parts, in the judgment of Grouser Products to be defective in material or workmanship.
  2. Grouser Products will cover the cost of parts and ground shipping at dealer invoice only.
  3. Grouser Products shall have no obligation to bear the cost of labor or transportation in connection with replacement or repair of any such defective parts.

This warranty does not cover:

  1. Depreciation or damage caused by normal wear, accident, improper assembly, improper adjustments.
  2. Improper maintenance including lack of proper lubrication, or improper use. Including loose bolts, nuts, or fitting due to over tightening or vibration after 20 hours of operation.
  3. Repairs or alterations without authorization from a Grouser Products representative.
  4. 1300 Dozer blade warranty shall be void if used as a snow blade. The 1300 Grouser blade is a heavy-duty dirt blade and does not contain a safety trip mechanism found in all snow blades. Using this blade as a snow blade could cause serious damage to the blade, the machine, or the operator when you strike an immovable object.
  5. Grouser Products shall have no liability if the equipment has been altered or reworked without the written authorization of Grouser Products.

Grouser Products’ parts, which are furnished under this warranty and properly installed, shall be warranted to the same extent as the original parts under this warranty if, and only if, such parts are found to be defective within the original warranty period covering the original equipment.

NO EMPLOYEE OR REPRESENTATIVE OF GROUSER PRODUCTS IS AUTHORIZED TO CHANGE THE WARRANTY IN ANY WAY OR GRANT ANY OTHER WARRANTY.

CONTACT US

Warranty Administrator: Email Warranty Admin

WARRANTY CLAIM

Download the form below to process a warranty claim.  Must include supporting documentation.  Submit to Warranty administrator using the email link above.

WARRANTY-Request-Form